Introduction ......................................................................................... ix Part 1 Embracing the ART of Values-driven Leadership ............ 1 Chapter 1 Accessibility ..................................................................... 3 Chapter 2 Responsiveness ............................................................... 13 Chapter 3 Transparency .................................................................. 25 Part 2 Communicating Responsibly with Key Stakeholders .................................................. 35 Chapter 4 Managers and Supervisors .............................................. 37 Chapter 5 Employees and Contractors ............................................ 45 Chapter 6 Investors and Regulators ................................................ 57 Chapter 7 Reporters and Editors .................................................... 63 Chapter 8 Customers and Prospects ................................................ 71 Part 3 Leading with Values Daily— The ART Action Plan ................................................... 81 Acknowledgments ................................................................................. 89 Bibliography ........................................................................................ 91 About the Author ................................................................................. 99 Index ................................................................................................ 101