Operational Support and Analysis ITIL Intermediate Capability Handbook
itSMF UKInformation
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Publisher
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ISBN
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ePub ISBN
- The Stationery Office India
- 9780113315215
- 9780113314294
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Published at
-
Pressing
- 2013
- 2
About this book
The Operational Support and Analysis (OSA) syllabus, this quick-reference guide will help you as you study for the OSA module of the ITIL Intermediate Capability qualification. Beyond the exam, this handbook is a practical resource that can be used in the workplace.
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