New and Updated! Present Real-Company Case Studies. Various phases on the implementation process are discussed with various cases and examples, to give readers multiple perspectives of how ERP systems require organizational changes to be effective. Several of the case studies were modified and updated with current material for this edition. Chapter-Opening Case—Preceding the Learning Objectives at the beginning of each chapter, these case studies demonstrate how a real company dealt with issues that will eventually be discussed throughout the chapter. Chapter-Closing Case—To ensure that students can effectively apply the concepts they’ve learned throughout each chapter, an ending case study appears after managerial implications are discussed. New! Immediately familiarize students with the components of ERP systems. Chapter 1 has been revised and edited to provide an increased focus on the evolution of enterprise system—rather than on information systems. This chapter is now devoted to explaining ERP components, architecture, and life cycle. New!Provide the most current information. In order to address the current changes affecting ERP systems today, this text provides information on topics such as: Business process management and reengineering New architectures such as Cloud Computing and Mobile Computing New ERP implementation methodologies Agile Methodology And more!