NEW! Demonstrate real-world IS management challenges: New and Updated Teaching Cases. Each of the 30 case studies in this edition provides rich descriptions of successful and problematic real-world situations so that students can learn the challenges of implementing new information systems and the capabilities of different types of software applications. The five completely new case studies in the seventh edition address these specific topics: Implementing technologies to support mobile clinics (Case Study I-4) Deciding on a new enterprise-level IT platform (Case Study I-6) Developing a business intelligence capability (Case Study II-3) Mining data to increase government tax revenues (Case Study II-4) Exploring the potential organizational benefits of social media (Case Study II-6) Several other case studies have also been significantly revised to take into account new technical or managerial developments. NEW! Cover what matters: Streamlined Material. In this edition, the total number of chapters has been reduced from 17 to 15 in order to allow instructors the ability to cover the material necessary in a one semester course. Updated! Stay on the cutting-edge: All 15 chapters in this edition have been revised to reflect up-to-date technology trends and state-of-the-art IS management practices.