Coverage of all ERP/ERP projects functional areas—Includes production and materials management; sales and marketing; ad accounting and finance. Helps students understand the concepts of organisation, technology, methodology, and management. Numerous examples of business requirements—Enhanced through the use of integrated information systems and re-engineered business processes. Illustrates for students the interrelationships among these subsystems. Customised approaches to ERP development. Enables students to recognise how ERP systems can provide business results in the form of increased business responsiveness, improved competitiveness, and improved business processes. Coverage of concepts, issues, and applications relevant to newer ERP technologies. Familiarises students with decision analysis tools, data warehouses, and Web-based systems supporting eCommerce. Coverage of SDLC. Chapter-opening objectives. Alerts students to key content to be covered, and helps them organise their learning and study goals. Chapter-end exercises. Gives students the opportunity to apply what they have learned in each chapter before moving on. Text-ending integrated case study. Ties together the many facets and details of ERP and ERP projects to give students a working knowledge of the topic. Bibliography in each chapter. Supplies students with current research references.