Chapter 1 Procurement scope and development Chapter 2 Strategic procurement and supply chain management Chapter 3 Public sector procurement Chapter 4 Outsourcing Chapter 5 Quality management Chapter 6 Inventory management Chapter 7 Lead time and time compression Chapter 8 Sourcing strategies and relationships Chapter 9 Price and total cost of ownership (TCO) Chapter 10 Negotiations Chapter 11 Project procurement Chapter 12 Procurement of commodities Chapter 13 International and global sourcing Chapter 14 Capital procurement Chapter 15 Retail procurement and efficient consumer response (ECR) Chapter 16 Services procurement Chapter 17 Corporate social responsibility Chapter 18 E-Procurement systems Chapter 19 Contract management and performance measurement