PART I: THE TOOLS OF STRATEGIC ANALYSIS 1. What is Strategy and the Strategic Management Process?  2. Evaluating a Firm’s External Environment  3. Evaluating a Firm’s Internal Capabilities  END-OF-PART I: CASES PC 1—1 PART II: BUSINESS-LEVEL STRATEGIES 4. Cost Leadership  5. Product Differentiation  6. Flexibility and Real Options  7. Collusion  END-OF-PART II: CASES PC 2—1 PART III: CORPORATE STRATEGIES 8. Vertical Integration  9. Corporate Diversification  10. Organizing to Implement Corporate Diversification  11. Strategic Alliances  12. Mergers and Acquisitions  END-OF-PART III:  PC 3—1 Appendix: Analyzing Cases and Preparing for Class Discussions  Glossary  Company Index  Name Index  Subject Index