Hallmark features of this title A structure that helps students understand the concepts introduced. Chapters at a Glance offer a list of the main topics discussed and facilitate the searching of key terms for your students. The Learning Outcomes illustrated set the learning expectations for your students. Management Issues highlights the key areas that each chapter focuses on in terms of IS theory. A series of activities, case studies, and questions consolidate your students' knowledge. The Case Studies throughout the chapters help your students connect IS theory with practice. The self-assessment exercises provide an excellent source for revision. A series of questions encourage group discussion and critical thinking and help your students prepare for their exams.