UNIT I: PRINCIPLES OF COMMUNICATION Identifying Foundations of Human Communication Exploring Self-Awareness and Communication Understanding Verbal Messages Understanding Nonverbal Messages Listening and Responding Adapting to Others: Diversity and Communication UNIT II: INTERPERSONAL COMMUNICATION Understanding Interpersonal Communication Enhancing Relationships UNIT III: COMMUNICATING IN GROUPS AND TEAMS Understanding Group and Team Performance Enhancing Group and Team Performance UNIT IV: PUBLIC SPEAKING Developing Your Speech Organizing and Outlining Your Speech Delivering Your Speech Speaking to Inform Speaking to Persuade Appendix A. Interviewing Appendix B. Sample Speeches for Discussion and Evaluation