ICT infrastructure is the fundament of ICT. It is high time that the world of infrastructure became more mature and assumed its responsibility to provide more flexible, cost-efficient and — especially — reliable ICT infrastructure. We must professionalize our tasks and activities, work in a more structured manner and, above all, start aiming at realizing the appropriate quality of our ITC infrastructure. The realm of ITC infrastructure is a creative one in which structure must be applied in the right way to obtain success. By nature, ICT-infrastructure employees are pragmatic, problem solving and service providing. However, structure is all too frequently associated with processes, procedures and regulations that tend to have a retarding effect upon the creative process. TMap|Infrastructure should be regarded as a particularization of TMap NEXT®, specifically geared to the professional domain of infrastructure. After all, the realm of infrastructure does demand a tailored test approach. The reason for this is that, with infrastructure solutions, the emphasis lies on utility rather than on use.
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