PrefacePrologue1. An Orientation to Organizational Communication Organization and Communication Perspectives on Organizational Communication2. Communication and Its Functions A Precaution: Function and Structure Relationship Communication, Information, and Meaning Functions of Communication3. Organizational Communication Structure Traditional Approach to Structure Formal Communication Informal Communication Communication Structure as a Network Interpretive Approaches to Communication Structure Critical Approaches to Communication Structure4. Organization Theory: Prescriptions for Control Scientific and Classical Management Transitional Theories The Human Relations Movement Human Resource Development5. Organization Theory: Metaphors of Biology System Theory Weick′s Theory of Organizing Luhmann′s Social Systems Theory Evolutionary Psychology6. Organizational Theory: Communication and Culture Communication and Culture: A Way to Understand Organizations Approaches to Understanding Organizational Culture Describing Organizational Culture: The Case of Ben & Jerry′s7. Information Technology Information Technology and Change Traditional Perspective Interpretive Perspective Critical Perspective8. Cultural Control, Diversity, and Change Cultural Control Organizational Culture and Diversity Traditional Perspectives on Cultural Control, Diversity, and Change Interpretive Perspectives on Cultural Control, Diversity, and Change Critical Perspectives on Cultural Control, Diversity, and Change The Ethics of Diversity9. Group Relationships Traditional Perspective on Group Relationships Interpretive Perspective on Group Relationships Critical Perspective on Group Relationships10. Leader-Member Relationships Limitations of Leadership Theory and Research Traditional Perspective Interpretive Perspective Critical Perspective11. Power Traditional Views of Status and Power Interpretive Perspectives on Power Power in the View of Critical Theory Power and Conflict: Connected and Separate Phenomena12. Conflict Traditional Perspectives on Conflict Interpretive Perspectives on Conflict Critical Perspectives on Conflict Ethics in Conflict13. Strategic Communication Characteristics of Strategic Communication The Traditional Perspective The Interpretive Perspective The Critical Perspective14. New Millennium Thought: Perspectives and Trends Perspectives on the New Millennium Traditional Perspectives and the New Millennium Interpretive Perspectives and the New Millennium Critical Perspectives and the New Millennium Trends Influencing Organizations Today