Hallmark features of this title Interpersonal Choice Points present brief scenarios about which students are prompted to make interpersonal communication choices. Viewpoints photo captions encourage students to explore significant communication issues from a more personal point of view. Ethics in Interpersonal Communication boxes present ethical issues and prompt students to consider how they would react to the presented scenarios. Culture is presented as one of the foundation concepts for understanding interpersonal communication. Politeness in interpersonal communication is stressed throughout as one of the major features of effective interaction. Social media is covered throughout the text to reflect the increasing importance of this form of communication in today's world.